From pickup to proof of delivery — every checkpoint logged.

Booking & manifest creation

When you consign a shipment — whether it's a vehicle, a pallet of freight, or a single parcel — we open a manifest record and issue a unique tracking code in the format SEL-XXXXXX-XX. The suffix identifies the category: VH for vehicles, FR for general freight, PA for personal parcels, and BK for bulk goods.

At this stage we record sender and receiver city, item details (make/model for vehicles, weight and container for freight, etc.), and an initial estimated delivery date.

Origin pickup & inspection

Your shipment is received at our origin warehouse, depot, or port terminal. Vehicles are inspected and photographed for condition; freight and bulk goods are weighed and matched against the manifest; parcels are scanned into our sortation system.

Checkpoint scanning in transit

Every hand-off — loading onto a vessel or aircraft, arrival at a transshipment hub, departure from a port — is scanned and timestamped against your manifest code. This is what populates the live timeline you see when you search a tracking code.

Customs & documentation

Shipments crossing a border pass through customs clearance. This stage can take longer than transit itself, especially for vehicles and bulk goods, so we flag it clearly on your timeline rather than leaving you guessing why the status hasn't moved.

Final dispatch & delivery confirmation

Once cleared, your shipment goes out for final delivery to the receiving city. The last checkpoint on your timeline is marked complete only once delivery is confirmed at the destination.